Privacy policy

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1. INTRODUCTION

Welcome to Draxo India ("we", "us", or "our"), accessible at www.draxoindia.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

2. INFORMATION WE COLLECT

We may collect the following types of personal information:
• Name, email address, phone number, and billing/shipping address
• Payment information (processed securely through payment gateways — we do not store card details)
• Order history and product preferences
• IP address, browser type, and device information
• Cookies and tracking data for improving your shopping experience

3. HOW WE USE YOUR INFORMATION

We use your information to:
• Process and fulfill your orders
• Send order confirmations, shipping updates, and invoices
• Respond to your customer service inquiries
• Send promotional emails and offers (you can opt out at any time)
• Improve our website and product offerings
• Comply with legal obligations

4. SHARING YOUR INFORMATION

We do not sell or rent your personal information. We may share your data with:
• Shipping and logistics partners for order delivery
• Payment processors for secure transactions
• Marketing platforms on a need-to-know basis
• Legal authorities if required by law

5. COOKIES

Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings; however, some features of www.draxoindia.com may not function properly without them.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. YOUR RIGHTS

You have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Lodge a complaint with a relevant data protection authority

8. CONTACT US

For any privacy-related questions, please contact us at:
Email: draxoindia@gmail.com
Phone: 8590329116
Website: www.draxoindia.com